If something has gone wrong, we want enough information to understand the issue and respond appropriately.
You can contact us through the contact page or call (714) 786-3832. Please include your name, the property location, the date of the relevant enquiry or work if known, and a clear description of the problem.
We will review the information provided and may ask for further details where needed. The appropriate next step will depend on whether the concern relates to this website, an enquiry, communication, or work carried out by a service provider.
Where an enquiry has been referred to an independent tree service provider, that provider is responsible for the services it agrees to perform. We can still receive details of the concern and help identify the appropriate contact route, but contractual or workmanship issues may need to be resolved directly with the provider that performed the work.
If a situation presents an immediate danger to people, traffic, buildings or electrical infrastructure, contact the appropriate emergency authority or utility rather than relying on this complaints process.
Last updated: August 25, 2026.